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Why book with Jenman Safaris?
Jenman African Safaris is one of the leading small-group tour operators in Southern and East Africa. We are based in South Africa and have been operating safaris for over 18 years and are extremely passionate about travel. To travel and explore is what we love… and passing on our passion is what we strive for!
We believe in giving our clients as much information as possible (online and in person) and preparing them thoroughly for their travels by sharing our knowledge, expertise and insider tips. Africa always offers many exciting opportunities and in most cases these experiences are beyond anyone’s expectations!
Africa: Your Adventure, Our Expertise
Jenman African Safaris understands that your dream holiday may be very specific… Therefore we are able to tailor-make your African holiday to suit your needs, wants and budget. If you want something specific we are up for the challenge…
2. Small-Group Safaris
All of our scheduled safaris are run with a maximum of 10 to 12 clients per safari – allowing our clients the opportunity to experience a more personal safari adventure with our guide (versus larger group safaris which can sometimes be very impersonal).Our scheduled safaris are always small group safaris meaning easier game viewing, less intrusion on the local communities we visit, less damage to the environment that we travel through. Our small group policy adds towards our responsible tourism policy giving us a smaller carbon footprint.
3. Scheduled Safaris
As well as offering tailor-made safaris we also offer scheduled safaris which means that we have set tours and set guaranteed departure dates throughout the year! This makes the unknown of travelling known. Our scheduled departures include everything that you need to know – accommodation, national parks, activities and highlights! Maybe one of our scheduled safaris includes everything you wanted on a tailor-made adventure already? Our competitive priced scheduled safaris might be the answer if you are travelling on budget or prefer the company of a small group. To have find out more about our scheduled safaris please click here to view our live online availability!
4. 4x4 Vehicles
We have personally built our own fleet of very reliable vehicles from our popular 10-seater Toyota Land Cruiser and 12-seater Isuzu 4x4 trucks to our larger 18 and 24-seater vehicles. Since we built them we have also personally tested them out and travelled in them! Our vehicles all come equipped with first aid kits, seat belts, GPS tracking systems (very important when travelling on African roads), spare equipment, PA systems, MP3 players…. Your name it, it’s got it! Jenman African Safaris has also become a leader in Southern Africa by being the first company to introduce the 12-seater Isuzu truck which has since been used as an influence for several other safari companies.
5. We know where our clients are all the time
When travelling in Africa clients sometimes have concerns of becoming lost without any contact. Our guides always carrying contact methods to get through to us all AND our vehicles are equipped with Netstar satellite tracking systems – we know where our clients are at all times and even what speed they are travelling. If we see that a vehicle hasn’t moved for some time (depending on the tour) we will be able to contact them and send a back-up vehicle if needs be quickly and efficiently.
6. Based in Africa
By being based in Cape Town and with operational offices in Namibia, Tanzania, Botswana, Zimbabwe and even Madagascar we are always near our clients. We also have first-hand knowledge of the areas, the routes and the highlights. If our clients need us for anything we are always close by and by tracking the vehicle that they are travelling in we are never far behind!
7. We can organize the whole package
Jenman African Safaris will take care of all your travel requirements from the moment you arrive to the day you leave. You don’t need to book ‘this’ with one company and ‘that’ with another. Come to us and we can help you with packages, flights, transfers, accommodation, day trips and even tailor-made adventures
8. Savings and Competitive Prices
Our rates are very competitive; we offer great prices without compromising on any value! We believe that good value at affordable rates is one of the most important factors when choosing your safari. Jenman Safaris also offers great discounts – refer your friends and they will get a 5% discount, travel with us again and get 10% off, book early and save 5%, travel in a group and everyone saves 5%... and green season discounts!
9. Inclusive price
Our safaris are priced at an all-inclusive price – there are no hidden costs. National park fees, meals, game drives, guided walks etc. are all included. Some other safari companies may seem to cost less but, we always advise clients when comparing to see what’s included and what’s not – you may be in for a surprise! We have found that there is nothing worse than having to use your spending money for activities and meals that you thought were included and for this reason we have priced our safaris at all-inclusive rate.
10. Our consultants are safari enthusiasts!
Our friendly consultants not only know our products like the back of their hands but they also have been to most of the areas that we offer safaris to. Chatting to them about your holiday is exciting (they are all very passionate about Africa!).They know the secret gems, the best places to go and what animals you will see on your safari - valuable and priceless information! Chat to us online.
11. We know our products
We have extensively researched the areas, the places, the routes, the accommodation(s), the vehicles and even the food… We have also tried and tested it ourselves! This means that we have experienced everything before you will/have allowing us to provide you with only the best travel experiences (normally something that we love and want to experience again!).
12. Our valued guides are exceptional
Our guides are hand-picked out of hundreds of applications and most of our guides have been with us for many years. Our guides are registered members of FGASA, DEAT etc have excellent 4x4 and specialized driving skills, know everything there is to know about flora and fauna, always puts our clients first, cooks delicious meals on safaris, always locally employed…. Overall our guides are one of our biggest assets to our company – they make sure that our clients have a fantastic and safe time while learning as much as they can about Africa. Our guides will become your friends!
13. Researched Product
We have strict standards for all the accommodation we use, vehicles that we travel in and the places that we go to. We therefore only offer products that meet our standards and are of course products that we have tested and love.
14. Jenmans’ Reputation & Insurances
We have a very strong and trusted reputation within the travel industry with a lot of our clients returning to us for another safari! We understand that reputation and integrity is very important when a client is looking for a company to book with – which is why we are able to boast great service for over 18 years in the industry by been one of the top tour operators in Southern Africa and East Africa. This is why we not only provide great products but also work hard at building relationships with our clients – earning their trust and making their African safari dreams come true! Have a look at what our past clients have had to say about us (click here) and let them prove that our reputation speaks for itself. In addition to our reputation we are also part of SATSA (The Southern Africa Tourism Services Association’s) which covers all SATSA members and offer our clients peace of mind when booking their holiday to Southern Africa. The bonding scheme is a type of financial guarantee that covers travellers against possible losses of their advance or full payments held by all SATSA members - protection against financial loss as a result of insolvency by our suppliers (lodges, hotels, guest houses, cruise liners, tour operators and transport providers excluding international air travel… click here to read more
16. Client Satisfaction
Our client satisfaction rate for the past few years has averaged out at 92%. So many clients can’t be wrong about it? Our client satisfaction is based on feedback forms asking comprehensive questions – opened ended and on a rating scale. The forms are analysed, answered and tabulated after the return of each safari. We are very proud of our high client satisfaction rate!
17. Responsible Travel
We feel very strongly about running our safaris in a responsible manner throughout Southern Africa, Madagascar and East Africa. We ensure that our safaris meet the strict guidelines of TIES (the international ecotourism society), click here to read more. www.jenmansafaris.com/travel-info/responsible-tourism.html. Our tours always use local services, are low impact, take into account the environment, make use of local guides and community projects and always support conservation. We are so committed to social responsibility and responsible travel that we even created an add-on safari (in conjunction with our Northern Experience) so that clients can get involved. Click here to read more www.jenmansafaris.com/about-us/grow-africa.html