Careers at Jenman

Do you have exceptional people skills? Are you a responsible and a self-motivated person with a passion for Africa? Jenman African Safaris – specialists in inbound tour operations – with its Head Office in Kenilworth, Cape Town is looking for qualified individuals to join its progressive travel company, offering an excellent career path for individuals seeking varied and challenging positions within a dynamic and professional environment.

Jenman African Safaris is one of the leading safari travel operators in Southern and East Africa, offering scheduled or tailor-made travel to; South Africa, Madagascar, Namibia, Botswana, Zambia, Swaziland, Tanzania and other fantastic holiday destinations in Africa! This is a family run business based in Cape Town, South Africa – which was founded in 1993 and has grown significantly since then at a steady pace. Jenman African Safaris is well-known for their excellent standards of service, reliability, safety, great value for money and their amazing safaris.


Vacancies

TOUR COORDINATOR (TAILORMADE TEAM) – German Speaking

We are looking for a motivated team member with a passion for travel, excellent organisational skills, and who is willing to work hard.  If you possess these skills and are in search of a quality orientated company, then this job might be for you.

Requirements:

  • Attention to detail
  • Must possess excellent organizational skills and be able to multi-task
  • Excellent administrative and communication skills with a good telephone manner
  • Excellent verbal and written English required
  • Excellent verbal and written German required
  • Proven practical experience within the travel industry
  • Have an excellent knowledge of African geography
  • Strong numerical ability for calculating costs
  • Proficiency in MS Word, Excel and Outlook, particularly Excel
  • Be able to cope under pressure
  • Have the ability to work well as part of a team
  • Be able to navigate websites quickly and find required info

Availability:
Immediate *(This position is based in the Southern Suburbs of Cape Town).

If you are passionate about the travel industry and seeking a varied and challenging position within a progressive travel company, then send your CV, a motivational letter, salary expectations and contactable references to sandra@jenmansafaris.com


SERIES CONSULTANT

We are looking for a motivated series consultant who will complement our series department. If you have a passion for travel, are willing to work hard, have negotiation & costing skills, are deadline-orientated and are in search of a quality orientated company, then this job might be for you.

Requirements:

  • Minimum of 2 years’ experience in the travel industry preferably selling tailor-made itineraries to destinations in Southern Africa & Madagascar
  • A people person with strong communication skills
  • Good to excellent English & German writing skills
  • Strong administration skills
  • Attention to detail
  • Strong numerical ability for calculating costs
  • Possess excellent organizational skills and be able to multi-task
  • Accuracy with figures non-negotiable
  • Excellent knowledge of MS Office (Word, Outlook, Excel), especially Excel
  • Qualification in Tourism Management, Business Administration or any other Tertiary Qualification
  • A good team worker and able to meet deadlines & work under pressure
  • A passion for travel

The ideal candidate will be organised, self-motivated and have good time management skills and attention to detail. Please email a motivational letter indicating salary requirements and your CV (with contactable references) to sandra@jenmansafaris.com


PRODUCT & SYSTEM INTERN

Internship at Jenman African Safaris Product & Series Department in Cape Town, South Africa.

We are looking for a motivated team member who will complement our product department. If you have excellent numerical and administrative skills, are willing to work hard, are deadline-orientated and in search of a quality orientated company with room to grow, then this job might be for you.

The ideal candidate will possess the following skills:

  • Excellent Excel skills (intermediate to advanced) a MUST
  • Able to work independently & think creatively
  • Good technical and PC skills (knowledge of VB advantageous)
  • Strong numerical skills a MUST
  • Excellent admin skills and communication skills
  • Good to excellent English writing skills
  • Be methodical have strong attention to detail with focus on accuracy
  • Maintaining data standards
  • Qualification in Tourism / Work experience in the travel industry (advantageous)
  • A good team worker and able to meet deadlines & work under pressure.

The ideal candidate will be organised, self-motivated and have good time management skills.
Interested? Send your CV, motivational letter AND salary requirements to reception@jenmansafaris.com.


 RESERVATIONS AND PRODUCT DEVELOPER

Reservations & Product Developer for African Luxury Hideaways will be responsible for the reservations, communications and help with general marketing tasks for the African Luxury Hideaways brand.

Reservations & Product Developer: This position is based in Cape Town, and is responsible for reservations, communications, and general marketing tasks for safari lodges in Zimbabwe and Botswana. Handling reservations, creating booking sheets, rooming lists, invoicing, etc. Assisting with operations, and being responsible for all agent communication; sending updated rates to operators, wholesalers and agents, assisting with queries and keeping records of agent commissions structures; creating and sending news-briefs and updates to agents; assisting in product development – creating packages, handling customer feedback, problem-solving and competitor analysis; assisting in marketing – managing and developing online marketing, keeping information up to date, monitoring online presence; assisting in implementing other marketing material and general marketing strategy.

Requirements: Minimum 3-years of experience in travel industry and specifically booking high-end lodge reservations, relevant tertiary education, excellent computer skills, good organisational skills, strong team-player and knowledge of tour operations in Southern Africa.

Send CV with contactable references to sandra@africanluxuryhideaways.com. Only suitable candidates will be contacted.


SENIOR SALES CONSULTANT

Senior Sales Consultant with experience of reservations, ideally with a tour Operator background. German skills advantageous.

Job Duties include thorough understanding of reservations system: Receiving requests from agents and clients and providing quick and professional responses to all enquiries, preparing quotes, evaluating options, presenting itineraries, issuing invoices and obtaining feedback. Tour administration and reservations include booking suppliers, logging all tailor-made groups, obtaining and approving all pro-forma invoices before being passed to accounts, informing agents of supplier deadlines and alternate arrangements when needed, and researching private guided tours. Management of clients and agent relationships is key to this position – strong attention to detail and a high level of organisational and communication skills is required for this position.

Please send CV to sandra@jenmansafaris.com. Only suitable applicants will be contacted. Non-smokers preferred.


RESERVATIONS DEPARTMENT INTERN

Internship at Jenman African Safaris Reservations Department in Cape Town, South Africa.

The Reservations Team are responsible for converting bookings onto our scheduled tours, as well as making all reservations with suppliers, ensuring that all documentation is correct and complete, and briefing the guides running each tour. The successful candidate will gain an in-depth understanding of the reservations system and all administrative requirements for our main tours.

Tasks will include:

  • Assisting with taking reservations
  • Producing tour documentation for scheduled tours
  • Translating necessary tour documents
  • Assisting with correspondence with German clients and agents
  • Database admin and management

The ideal candidate will possess the following skills:

  • Ability to work in a fast-paced environment
  • Computer Literate – Microsoft Excel, Outlook, Word
  • Good communication skills – written and verbal
  • Aptitude for Problem solving
  • Customer service abilities and helpful manner
  • Commercial awareness – beneficial
  • Positive attitude and ability to work under pressure
  • Able to work on own initiative and take a pro-active approach to tasks
  • Interest in travel and reservations

The ideal candidate will be organised, self-motivated and have good time management skills.
Interested? Send your CV, motivational letter AND salary requirements to reception@jenmansafaris.com.


WRITER INTERN

Are you looking to kickstart your ‘writing’ career?

Jenman African Safaris are looking for interns who would like to join our company to gain practical travel/tourism related experience.

Jenman African Safaris is one of the leading safari travel operators in Southern and East Africa, offering scheduled or tailor-made travel to; South Africa, Madagascar, Namibia, Botswana, Zambia, Swaziland, Tanzania and other fantastic holiday destinations in Africa! This is a family run business based in Cape Town, South Africa – which was founded in 1993 and has grown significantly since then at a steady pace. Jenman African Safaris is well-known for their excellent standards of service, reliability, safety, great value for money and their amazing safaris:

The purpose of our internship is to establish an affective system for continuous development of qualified, skilled and experienced candidates for future appointments and mobility in both the public and private sector.

Requirements:

  • Must have a valid driver’s license
  • Be 18 years or older
  • Be motivated and driven to excel with excellent written communications
  • Have a passion and love for travel and writing
  • Have a positive can-do attitude
  • Be a South African resident
  • Must be a top student (Journalism / Creative Writing)
  • Be available for a 6 – 12 month internship
  • Be computer literate on MS Word/Excel & Internet with good typing skills

INTERESTED?  
Submit a CV with a motivational letter and references from your tertiary institution to reception@jenmansafaris.com and provide certified copies of most recent academic record/transcript and proof of articles written

This is not a salaried position but the company will pay a monthly stipend which will be discussed with the successful candidate.


INTERNSHIP – MARKETING DEPARTMENT

Internship at Jenman African Safaris Marketing Department (German).

Only for German nationals currently studying in Germany

Tasks include:  

  • Updating of Jenman African Safaris’ website with in-house Content Management System (www.jenmansafaris.com, www.safariafrika.de, www.jenman.travel, www.victoriafalls.biz, www.travel2madagascar.com) – no HTML knowledge needed
  • Translating of monthly e-newsletter
  • International Mail Management
  • Assistance when compiling Marketing material: brochures in English & German, Calendars and Postcards
  • Research and writing of webtexts
  • Database Admin & Management
  • General correspondence with clients and agents
  • General marketing tasks and assistance of Marketing department
  • Working on upcoming projects
  • Involvement in Product Department
  • Fluent in German (mother tongue) and English
  • Other languages advantageous

Email reception@jenmansafaris.com


GUIDES AND DRIVERS

  • Must be an experienced tour guide with min FGASA 1/THETA accreditation
  • Valid code 8 or 10 license + PDP
  • 1st Aid certificate
  • Valid passport
  • DEAT registered
  • Excellent interpersonal skills
  • Good cooking skills
  • English-speaking
  • Other languages advantageous: German/Spanish
  • Excellent knowledge of Southern African areas, cultures and surroundings
  • Only experienced and registered guides will be considered.
  • Full time & Freelance – very competitive rates

Produce our safari videos in Africa for promotional purposes!

Jenman African Safaris stands for quality, reliability, personal service and above all excitement, adventure and those one-of-a-kind exceptional African experiences’ of a lifetime. Africa boasts the most beautiful landscapes, fascinating cultures & traditions as well as the most amazing wildlife which you can’t find elsewhere around the world…

To give our clients an idea of their future safari experience we need a short & captivating video to be created – showing all the fun & adventure our safaris as well as the wildlife, landscapes and diversity.

During your 4-6-month internship you will have the opportunity to join our safaris, get to know the countries and experience the beauty of Africa – FOR FREE!

Your task will be to produce a 5-minute (approx) promotional video of each safari you experience until the end of your internship. Videos are to include images, video images, music and voice recordings etc

Required Skills:

  • Completed a basic course in media or similar
  • Have a passion for filming
  • Be experienced in film production (please be able to provide a past video for us to look at)
  • Be interested in Africa’s flora & fauna as well as the wildlife
  • Enjoy travelling
  • Speak English as your mother tongue (other languages are a bonus)

If you meet any of those requirements and would like to join our safaris (video internship opportunity), please send your letter of motivation, CV and a work sample to reception@jenmansafaris.com